Privacy Policy B2C

Privacy Policy for Business Partners (B2C); H91 Bureau of Design Excellence

Effective Date: 02.02.2026 Data Controller: H91, [Slovenian Registration Number] Contact: info@h91.com | Cesta 13. julija 32a, 1000 Ljubljana, Slovenia

1. What Information We Collect

We collect only what we need to get your coffee table to your home:

  • Identity & Contact: Name, surname, delivery address, billing address, email, and phone number.

  • Payment Information: Payment method details (processed securely via [e.g., Stripe/PayPal]; we do not store your full credit card numbers).

  • Technical Data: IP address and cookies (to keep items in your cart and analyze site performance).

  • Communications: Any messages you send us via live chat or email.

2. Why and How We Use Your Data

  • To Fulfill Your Order: We use your address and name to ship your table. (Legal basis: Contract)

  • Customer Support: To answer your questions about wood types or shipping times. (Legal basis: Contract)

  • Marketing: If you sign up for our newsletter, we’ll send you design tips. (Legal basis: Consent — Note: You can withdraw this at any time.)

  • Legal Compliance: We must keep invoices for 10 years to satisfy Slovenian tax laws. (Legal basis: Legal Obligation)

3. Who Receives Your Data

We never sell your data. We share it only with:

  • Delivery Partners: [Pošta Slovenije, DHL, etc.] to deliver your order.

  • Payment Providers: To process your transaction.

  • IT/Cloud Services: Our hosting and email providers (e.g., Shopify, Google).

4. Selling Outside the EU (Global Transfers)

When you order from outside the EU (e.g., USA, UK, Canada), we must transfer your data to local delivery services in your country. We ensure these transfers are safe by using Standard Contractual Clauses (SCCs) or by working with partners in countries with “Adequacy Decisions” from the EU.

5. How Long We Keep Your Data

  • Order Info: 10 years (as required by Slovenian accounting law).

  • Newsletter: Until you unsubscribe.

  • General Inquiries: 2 years after our last communication.

6. Your Rights (Your Choice)

Under the GDPR, you have the right to:

  • See what data we have about you.

  • Correct any mistakes (e.g., a wrong house number).

  • Delete your data (unless we are legally required to keep it for taxes).

  • Move your data to another service.

  • Complain: If you aren’t happy, you can contact the Slovenian Information Commissioner (Informacijski pooblaščenec).

Logo